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Pottawattamie County Recognizes National Correctional Officers and Employees Week

Jail employees and Board of Supervisors recognize Correctional Officers and Employees Week

Posted May 3, 2026
Posted by Sheriff's Office and Public Relations

Pottawattamie County is proud to recognize National Correctional Officers and Employees Week, observed May 3–9, 2026, and to honor the professionalism, dedication, and resilience of the individuals who serve within the county’s correctional facility. 

In a proclamation issued by the Pottawattamie County Board of Supervisors, the week highlights the essential role correctional staff play in maintaining safe and secure facilities, supporting rehabilitation, and protecting the broader community. From supervising individuals in custody to contributing to education, treatment, and daily operations, their work is both complex and critical to public safety. 

While much of this work happens out of public view, those inside the facility know it requires far more than many realize. 

Correctional staff are responsible for maintaining order in a high-risk environment, often supervising dozens of individuals at a time while responding to unpredictable and, at times, dangerous situations. Beyond security, the role demands adaptability, requiring staff to serve not only as officers, but also as mentors, problem-solvers, and first responders. 

Many describe the job as both physically and emotionally demanding, with challenges that extend beyond what can easily be shared outside the walls of the facility. Yet within those challenges are moments that leave a lasting impact. 

Staff members shared that even small actions can make a difference. Whether it was taking the time to listen, offering guidance, or helping someone through a medical or personal crisis, those moments often stay with individuals long after they leave the facility. 

There are stories of former inmates returning years later to express gratitude, sharing that a conversation or act of care while at the jail helped them change direction or find a better path. While those moments may not always be communicated, staff say they are a powerful reminder of the purpose behind the work. 

That sense of purpose is often paired with a strong sense of camaraderie among colleagues. Many point to the people they work alongside as one of the most meaningful parts of the job, describing a shared understanding of the demands and a commitment to supporting one another. 

At the same time, correctional staff acknowledge that their work can sometimes feel overlooked. That reality was echoed by county leadership during the proclamation. 

“Correctional professionals are often the unseen backbone of public safety,” said Jail Administrator Trish Bernhards. “While their work takes place behind secure doors and out of public view, the impact they have on this county is profound.”  

Each day, staff manage complex and often unpredictable situations while maintaining order, supporting individuals in crisis, and ensuring the safety of those in custody, their fellow team members, and the broader community. 

“Their responsibilities require a rare combination of professionalism, vigilance, compassion, and resilience,” Bernhards said.  

From responding to medical emergencies to de-escalating conflict and supporting rehabilitation efforts, correctional staff play a critical role in the county’s public safety system, 24 hours a day, 7 days a week. 

“They do this work quietly, without fanfare, and often without the recognition given to other public safety disciplines,” Bernhards added. “Yet, their contribution is equally as essential.”  

National Correctional Officers and Employees Week serves as an opportunity to recognize that commitment from the full team of professionals who support the facility’s daily operations, including medical, maintenance, food service, administrative, and program staff. 

“It is a profession, not just a job,” Bernhards said. “And that is something worth recognizing.”  

Originally established in 1984 by President Ronald Reagan and later expanded by Congress, this week of recognition honors all correctional employees who serve behind the scenes to support safer facilities and stronger communities. Pottawattamie County encourages residents to take a moment to recognize and thank these dedicated public servants for their service.