Frequently Asked Questions
Veterans Service Office
How do I receive assistance from the Pottawattamie County Veteran Affairs Office?
Please call us at (712) 328-5797 to make an appointment.
How do I receive a copy of my DD-214/discharge paperwork, service records, and/or medals?
Please call us at (712) 328-5797 to make an appointment with us.
What is the process to have "Veteran" on my driver’s license?
Please bring a copy of your DD-214 to our office and we will assist.
What makes a veteran eligible for the VA Hospital?
Veterans are eligible by meeting income guidelines or Active Duty Service or a service-connected rating of 10% or higher.
How do I know If I’m eligible for Veteran Status?
Please bring a copy of your DD-214 to our office and we will assist.
Where do I apply for Veteran License Plates?
Please bring a copy of your DD-214 to our office and we will assist you.
How do I apply for a Military Property Tax Exemption?
- Your DD-214 must be recorded at the Pottawattamie County Recorder’s Office
- You can apply at the Pottawattamie County Assessor’s Office or the Pottawattamie County Veteran Affairs Office
What are the eligibility requirements for Guard and Reserves for Veteran Benefits?
Please contact our office at (712) 328-5797 for review of your discharge paperwork.
How do I qualify for Aid and Attendance?
- You must have served during a wartime period of service
- Contact our office at (712) 328-5797 for recognized federal wartime dates
What is the difference between Pension and Compensation?
Pension is an income-based program with federal wartime service requirements. Compensation is based on a service-connected injury or illness sustained or aggravated while on active duty.
Difference between survivors’ pension and widows DIC?
Survivors Pension is for the widows of wartime veterans that would qualify for Pension. Widows DIC is for widows of veterans who die of a service connectable disability.
How do I upgrade my discharge status?
Please bring a copy of your DD-214 to our office and we will assist you.
Key Services & Resources
Fax: (712) 328-5726
Monday - Friday
623 6th Ave
Council Bluffs, IA 51501
