Veterans Service Office

Pottawattamie County Veterans Service Office is a department of Pottawattamie County, Iowa providing assistance in determining eligibility for County, State, and Federal Veterans Benefits.

Pottawattamie County Veterans Affairs office exterior

The services we provide include completion of forms, referrals, follow-up services, assistance as needed, free of charge to veterans and their dependents. Our caseworkers are nationally accredited by the Federal Department of Veteran Affairs.

The Commission of Veteran Affairs Department provides two programs:

Summary of Veterans Benefits

Breaking News

House File 259 was approved by Gov Kim Reynolds on April 18, 2024.  HF 259 more closely aligns the definition of Veteran in the Iowa State Code with the Federal definition.

VSO Newsletter

Beginning in January 2024, our office will send out a quarterly newsletter to Pottawattamie veterans interested in information about upcoming events, local veteran owned businesses, and services provided at our office.  Each newsletter will also highlight various benefits and resources offered at the county, state, and federal levels.  Please send an email to our office to sign up or call us at 712-328-5797.

Operation Appreciation

Pottawattamie County Veterans Service Office is seeking nominations for people in our community that ‘go the extra’ mile to assist our Veterans.

Please complete a ballot for the person you wish to nominate. We will need their name, contact information, and why you are nominating them. We cannot honor them if we do not have this information. Fold up the ballot and drop it in the box located in our office.

Ballots and Ballot Box are located on the counter by the sink in the lobby

(If you are not able to make it into the office to complete the ballot, please call and we will fill out the information on the ballot form for you and drop it in the box.)

For additional details and guidelines, please contact our office at (712)328-5797.

Helpful Links

In Remembrance graphic with American Flag background

In Remembrance

This site is intended as a place to remember and honor American service members lost in Afghanistan and Iraq.

There is a profile for each service member based on available information. Obituaries received from Legacy.com newspaper affiliates are also included. Information is updated daily. In addition, there is a Guest Book for each service member. All Guest Book entries are free and are posted after being reviewed for appropriate content.

Honor Board

Pottawattamie County Veterans Service Office is requesting the help of the public in obtaining pictures or memorabilia from those that served in the military; it does not have to be a professional military picture, but we must be able to tell the person was in the military. No identifying information will be placed on the photo. Appropriate size for the memorabilia would be items that would fit in a person's pocket, as they will be pinned to our bulletin board that is behind glass. Suggestions include lapel pins, patches, medals, good luck tokens carried during service, foreign coins, POW/MIA bracelets etc.

All items given and displayed are considered a gift and will not be returned.  

Flag Box

If you have any United States flags that need to be properly disposed of, please feel free to drop them off in our Retirement Drop Box in front of our building near the right pillar. These flags will be respectfully retired by one of our local veteran organizations. 

Pottawattamie Commission of Veteran Affairs Updates:

Iowa Veterans Home
Iowa Veterans Cemetery
Department of Veteran Affairs
National Resource Directory

Peggy  Becker
Peggy Becker
Administrator of Veterans Service Office
Phone (712) 328-5797
Fax: (712) 328-5726
Hours 8:00am to 4:30pm
Monday - Friday
Location Veterans Service Office
623 6th Ave
Council Bluffs, IA 51501