Community Services

For crisis 24/7/365 CALL 855-581-8111 or TEXT 855-895-8398 or visit or call the National Lifeline at 988

The Pottawattamie County Community Services department serves persons with disabilities including Intellectual Disability, Chronic Mental Illness, Serious Emotional Disturbances, and Developmental Disabilities. (MH/ID/SED/DD)

Funding for services and programs as well as resource and referral, and case planning, are available through the Community Services department for individuals who meet eligibility guidelines.

The Community Services Department consists of the General Assistance Program, the Mental Health Advocate, and the Southwest Iowa Mental Health and Disability Services Region. For information about Mental Health and Disability Services including resource information, please visit our regional website.

24/7 assistance is available for people experiencing a mental health crisis.  If you or someone you know is in immediate danger, please go to your local emergency department of contact 911.   

Click here to see the Crisis Support Services available in Southwest Iowa.

Make It Ok

Help Lines

  • Iowa Warm Line: 1-844-775-9276  -The Iowa Warm Line is a Peer-run telephone-based, non-crisis, confidential listening line for anyone struggling with a mental health or substance use issue.
  • Your Life Iowa: 855-581-8111 or TEXT 855-895-8398 or visit - When you don't know who to turn to about a problem with alcohol, drugs, gambling, suicidal thoughts or mental health, Your Life Iowa is here for you 24/7.  We provide free, confidential support and connect you to resources meant to help you get your life back on track.  
  • 988: If you or someone you know needs support now, call or text 988 or chat 988 connects you with a trained crisis counselor who can help.

Mental Health Campaigns and Coalitions

Suzanne Watson
Suzanne Watson
Community Services Director
Phone (712) 328-5645
Fax: (712) 328-5668
Hours 8:00 am to 4:30 pm
Monday - Friday
Location Pottawattamie County Courthouse
First Floor, Room 128
227 S 6th St
Council Bluffs, IA 51501
Mailing Address 227 S. 6th St, Ste 128
Council Bluffs, IA 51501