Safety/Risk Management Reporting a Workplace Injury

In an effort to more effectively manage our workers’ compensation claims, Pottawattamie County has implemented an injury management program called Company Nurse®.  

When you encounter a workplace injury, the supervisor and injured employee will call the Company Nurse® injury Hotline as soon as possible after the injury/incident occurs. After the Injury Care Coordinator records the injury and incident information, the attending nurse will provide first aid advice and direct the injured employee to an appropriate workers comp treatment site if needed. Company Nurse® will handle all initial reporting of workplace injuries.

Here’s How It Works:

The process is simple. Just call! If an injury is not a medical emergency, the injured worker will telephone Company Nurse® at 1-888-770-0928 before seeking treatment.  They will speak with a Registered Nurse who will assist the employee with his or her medical needs and expedite the claims processing. The nurse will talk to the manager first and then the employee to determine what kind of treatment, if any, is necessary for the employee based upon their conversation with them and the manager.

Important Hotline Facts:

The Company Nurse® Injury Hotline is available 24 hours per day, seven days per week.

  • Company Nurse® will complete the First Report of Injury form and email or fax it to our claims processing administrator. 
  • The injured worker only needs to report the injury once to Company Nurse®.  However, you can call back any time with changes or updates to the report if needed.
  • Company Nurse® will handle all initial reporting of employee incidents.

The advantage of a medical professional assisting in directing the employee’s medical treatment should result in cost savings and fewer claims if first aid can be applied.  Furthermore, employees will receive instant telephonic first aid advice from a Registered Nurse and be referred for further treatment if needed.

Your cooperation and participation are appreciated. Please do not hesitate to contact Garfield Coleman at (712) 328-4784 if you have any questions regarding this process.

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Phone (712) 328-4784
(712) 328-5751
Fax: (712) 328-5769
Hours 8:00am to 4:30pm
Monday through Friday
Location Pottawattamie County Courthouse Annex
First Floor
223 S 6th St
Council Bluffs, IA 51501