Safety/Risk Management FAQ

Frequently Asked Questions

Workers' Compensation

Q.

What is Company Nurse?

A.

Company Nurse is the method utilized by Pottawattamie County to report and/or document a workers' compensation claim. Company Nurse provides access to 24-hour claims reporting and medical recommendations from a registered nurse. To report a claim through Company Nurse, call 1-888-770-0928 and use the group code IMWCA or IA428.

Learn more about reporting a workplace injury through Company Nurse.

Q.

What should I do if I’m injured at work?

A.

You should immediately notify your supervisor and together (if possible) contact Company Nurse to document and report the injury. Company Nurse can be reached a 1-888-770-0928. Use the group code IMWCA or IA428. 

Learn more about reporting a workplace injury.

Q.

What about obvious emergency situations for severe injuries?

A.

Call 911 or transport directly to the ER immediately. Call Company Nurse with any information once the situation has stabilized.

Learn more about reporting a workplace injury.

Q.

Who do I contact if I have questions about workers' compensation or its benefits?

A.

You should contact the County’s Risk Manager, Garfield Coleman. Garfield can be reached at Garfield.coleman@pottcounty-ia.gov or (712) 328-4784.

Phone (712) 328-4784
(712) 328-5751
Fax: (712) 328-5769
Hours 8:00am to 4:30pm
Monday through Friday
Location Pottawattamie County Courthouse Annex
First Floor
223 S 6th St
Council Bluffs, IA 51501