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Long-term Disaster Recovery Center Transitions to In-person Disaster Case Advocacy

Posted January 28, 2025
Posted by Emergency Management

The Iowa Long-term Disaster Recovery Center in Pottawattamie County will transition to in-person Disaster Case Advocacy after Friday, January 31. Disaster Case Advocates will be at the Pottawattamie County Emergency Management Agency on Wednesdays, starting February 5, between 9 AM and 3 PM. No appointment is necessary. Representatives from FEMA and the Small Business Administration (SBA) will be available through your case advocate or their regular disaster recovery phone numbers.

Pottawattamie Disaster Case Advocate In-person Assistance

Pottawattamie Count Emergency Management Agency

205 S Main St, Council Bluffs, IA 51503

Hours: Wednesdays, starting February 5, 9 AM- 3 PM

** If you need to meet with your case advocate in person at another day and time, you may contact your case advocate to set up an appointment.

Additional Ways to Reach a Disaster Case Advocate

Not Enrolled in the Iowa Disaster Case Advocacy Program?

If you were impacted by the disasters in the spring and summer of 2024, you may apply online for this free advocacy assistance at  homelandsecurity.iowa.gov/assistance, or at this link DCA Online Form.

Advocates can support you with: 

 

FEMA Helpline 1-800-621-3362                    SBA Helpline 1-800-659-2955

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227 S 6th St.
Council Bluffs, IA 51501
(712) 328-5600
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